phone icon
Sales and Service
855 882 2886
basket icon
0 Items
Find us on:
Frequently Asked Questions
What's the status of my repair?
You can check the status of your repair by logging into your account:
1. Log into your account at by following this link.
2. Navigate to the Service RMA section.
3. Click the 'View My Service RMA' link.
4. You can view the stage of your repair on the following page.
5. To view further information, click the 'Details' button to the right.
What's the status of my order?
The status of your order can be checked by contacting customer service at 1-973-249-0854.
Can I place an order over the phone?
We encourage all orders to be placed online. Orders placed online are processed faster and expedite the shipping process. If your circumstances only allow you to place an order over the phone, there must be a $100 minimum. Please call 1-973-249-0854 and a customer representative will assist you.
How can I request a repair estimate?
To get started, you have to be registered at
1. Please log-in or create an account at by clicking here.
2. Navigate to the Service RMA section.
3. Click the 'Request Repair Estimate' link.
4. Fill out all the fields and click the 'Request Repair Estimate' button.

You will receive an E-mail notification with your estimate within 24 hours.
Can you overnight a shipment?
All items listed as in stock and ready to ship are eligible for overnight shipping. Your order must be placed by 3PM Monday through Friday.
How do I qualify for tax exemption?
You must contact A & J Vacuum Services prior to purchase. You are required to fill out a tax exemption form and send to AJVS. Only NJ,USA residents qualify.
After contacting A & J Vacuum services, please follow these steps:
1. Download the "Sales Tax Exemption Form" by following this link.
2. Complete the form by filling out all relevant fields.
3. Send by Fax: 973-249-0855 or E-mail:
A&J Vacuum Services
16 Somerset Place, Clifton, NJ 07012
customer service
Customer Service
Phone: 973-249-0854, Fax: 973-249-0855
working hours
Service Hours
8:00am to 5:00pm, Monday thru Friday EST
All trademarks, trade names or logons mentioned or used are the property of their respective owners.